All of the staff were amazingly helpful, responsive.

Spacious room with tasteful decoration and friendly staff, creating a cozy atmosphere.

Great way to end our city break. Pleasant and fairly clean place overall with excellent and absolutely perfect location close to the river. The excellent and knowledgeable staff working throughout the hotel.

The rooms here are tidy and cozy with a nice, uncomplicated design, making it a wonderful place to stay.

Our twin room felt snug with the window closed, but it had an extra bed 💤.

We were pleasantly surprised by Casual Del Jazz. The hotel was very clean and modern, making us feel comfortable during our stay. The location was convenient, with just a short walk to the city center. The staff was friendly and helpful, providing us with valuable tourist information. Despite some minor drawbacks, like the small room size and occasional road noise, we still had a good night's sleep in the comfortable bed. we would recommend Casual Del Jazz for a pleasant stay in San Sebastian.

Fresher than fresh rooms - they're new and super cozy, plus the beds are sparkling clean! 🌟

The rooms are always compact and modern with nice, simple decor. The staff is helpful and attentive, making sure guests have a good experience during their stay.

The hotel was newly renovated and clean, with modern amenities like excellent WiFI and good air conditioning. The bathroom was well-maintained and stocked with toiletries. I also appreciated the complimentary bottled water and the room fridge. The location was decent, with good cafes nearby for breakfast and dinner. Despite a couple of drawbacks, overall I will recommend this hotel.

Make sure to book a twin room with an extra bed for a comfortable stay with good and simple decoration, and windows that shut, while enjoying great services.

Friendly staff who know their stuff, plus the spot is super convenient being near a bus stop that heads to the airport! 🚌

As a traveler with a small dog exploring Spain for a month, Casual took the prize as the most caring and welcoming hotel. The secure parking and dog-friendly atmosphere were a bonus. The room, though basic, was comfortable with a modern bathroom and good shower. The breakfast exceeded expectations and the location, a short walk along the river to the old town, was convenient. Access to the motorway was excellent.

Would recommend this hotel.

The staff were friendly and gave great local recommendations. the room was comfortable with a good shower. Secure underground parking was available. the location was perfect for us, with a 15-minute walk into the center.

Felt safe walking at night, no complaints at all.

I had a fantastic stay at Casual Del Jazz. The location was perfect for me, just outside of town for peace and quiet. Despite being a little way out, it was still a convenient 20-30 minute walk to the old town and only 15 minutes to the bus station. The staff, particularly Maddelen and Igor, were incredibly helpful and knowledgeable. The hotel itself is quite new and feels very fresh and modern. I was especially impressed with the breakfast area and the breakfast selection. The Jazz theme throughout the hotel was a nice touch. I highly recommend this hotel.

New, clean, convenient location near bus station. Helpful, English-speaking staff. Comfortable rooms and bathrooms. Easy access to transportation. Safe walk to city center.